Selecting a partner to handle your alarm needs is a serious choice.  We believe that there are many reasons that Alarm Partners is an excellent choice to handle your home or business security needs.  The following are some of the highlights of those reasons.

• Alarm Partners is locally owned and operated.  The owners and staff are a part of your community and are available to at any time.  Every member of our team is committed to first class service to our customers.
   
• Alarm Partners has its own UL 24 hour central station located in Delray Beach, Florida giving us ultimate control over the service we provide.  We employ the finest automation technology available to provide monitoring service to you.  Our system features:

·        Advanced action pattern signal handling eliminating operator decisions and ensuring your instructions are followed to the letter.

·        Voice logging of all calls integrated to the alarm handling so you can review alarms and calls at same time and hear what the operator said.

·        Unattended computer generated reporting that eliminates errors in sending you critical reports.

·        Data capture that allows us to see anyone that made a data change as well as the values before and after the changes.

·        Complete redundancy on all computer systems and power systems.

·        On line data for 3 years and all data off line forever.

·        Alarm Partners service capability:  In the end it all comes down to the ability to provide service. To ensure prompt efficient service we have done the following:

·        GPS – is installed on all field vehicles to better route our personnel to meet your needs.  We know exactly where all technicians are at all times and can re route in an instant.

·        FSU – Field Service Unit handheld computers, carried by all technicians, receive all service dispatches electronically and allow service personnel the ability to see all service history and parts installed at your location giving them better information to resolve your problem and combat repeat service calls. 

·        Alarm Partners maintains all contract paper, service tickets, installation records etc in a paperless environment so that anyone accessing the customer record has access to all paper work electronically to better service you.

Once your system is installed you are relying on the service provider to deliver the features, functions and service you have contracted for.  Alarm Partners has worked very hard to put all of the systems and people in place to ensure that these services are delivered as you have contracted for them.

“We are large enough to handle all your needs and small enough to still provide personal service”